Training Strategy Services
Training Adoption
Methodology (The TAM Approach)
Our
Training
Adoption
Methodology
(
The
TAM
Approach)
represents
a
holistic
approach
to
training.
We
have
determined
that
the
most
effective
approach
to
training
is
to
consider
it
to
be
an
ongoing
process
as
compared
to
the
more
traditional
training
as
an
event
approach.
The continual process approach empowers learners at the right
time when they need training the most. This approach takes
into consideration the learning needs of your implementation
team and your end-user population.
Our process is comprised of six distinct but interrelated
phases.
1) Strategy Planning Session. The determination
of who your learners are and what are their learning needs.
2)
Project
Team
Training.
In
this
phase
we
match
budget
to
the
greater
implementation
project
outline
to
the
availability
of
resources
to
attend
training.
The
result
of
this
phase
produces
an
implementation
team
training
project
plan.
3) User Definition. As your system is being configured
and
go-live
is
more
of
a
reality
than
a
date
in
the
future.
The
user
population
needs
to
be
identified,
segmented
and
their
collective
needs
either
by
role
or
tasks
must
be
analyzed.
A
plan
must
be
put
in
place
to
address
and
surpass
their
distinct
learning
needs.
4) Building the User Experience. This phase drives
the
design
and
development
of
user
materials.
Materials
are
typically
built
with
a
blended
approach
in
mind.
The
blended
approach
allows
the
learner
to
learn
at
his
pace
on
his
terms.
This
could
include
traditional
classroom
experiences
to
self
paced
tutorials
available
24/7.
5)
Delivery
and
Deployment
Methods.
This
phase
addresses
how
materials
are
distributed
to
your
users.
What
internal
resources
combined
with
external
resources
are
needed
to
successfully
roll
out
training
and
associated
materials
in
the
time
frame
provided?
6) Transition to Client. Client participation and
ultimate ownership is key to the training partnership. Collaboration
throughout the training process allows for a seamless and
easy transition to clients to ultimately " run the
show" themselves.
Implementation Team Training
For those clients in need to training implementation team
members, the experienced team of Training Consultants at TransAmerica
Training Management can help ease the burden and tasks to
train this vital group in your organization.
We will help stretch your precious training dollars. We will
produce
a
training
plan
that
will
keep
within
budget
constraints
yet
will
support
your
implementation
schedule,
without
presenting
costly
delays.
User Adoption
As
you
get
closer
to
final
system
configuration
and
go-live,
your
end
user
population
needs
to
be
empowered
so
that
they
are
performing
the
new
tasks
in
the
manner
and
order
that
has
been
designed.
User
populations
can
be
as
diverse
as
line
level,
supervisory,
managerial
or
C-level
users.
As
part
of
our
Training
Adoption
Methodology
we
collaborate
with
both
Subject
Matter
Experts
(SME)
to
design,
develop
and
deploy
training
to
user
populations
with
the
right
blend
of
traditional
and
non-traditional
learning
objects.
The
key
to
successful
user
adoption
is
to
provide
both
process
and
conceptual
training
in
easily
accessible
formats
in
terms
appropriate
to
learn
at
the
times
the
learners
need
it
most.
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